Shipping
We ship orders worldwide using reliable postal and courier services.
- All indicator tubes are carefully packed with protective materials to prevent damage during transit.
- Orders are typically processed within 1–3 business days after payment confirmation.
- Tracking information is provided once your order has been shipped.
- Delivery times vary depending on destination and local customs procedures.
Please note:
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the buyer.
- We are not responsible for delays caused by customs, postal services, or force majeure events.
Returns & Refunds
Due to the fragile and electronic nature of indicator tubes, returns are accepted under the following conditions:
- Returns are accepted only if the item arrives damaged or is significantly not as described.
- You must contact us within 48 hours of delivery and provide clear photos of the item and packaging.
- Returned items must be unused and in original condition.
If a return is approved:
- A replacement or refund will be issued after the item is received and inspected.
- Return shipping costs are covered by the buyer unless the item was damaged in transit or incorrect.
Please note:
- We do not accept returns for incorrect selection, incompatibility, or change of mind.
- Minor cosmetic variations common to vintage components do not qualify as defects.
Contact
If you have any questions about shipping or returns, please contact us before placing an order. We’re always happy to help you choose the correct tube for your project.